Effective Date: 19 March 2025

1. Introduction

Welcome to PustakLab! These Terms and Conditions govern your use of our website and services. By accessing or using PustakLab, you agree to comply with these terms.

2. Use of Services

(a) You must be at least 13 years old to use our services. If you are under 13, you may use PustakLab under the supervision of a parent or legal guardian.

(b) You agree to provide accurate and complete information when creating an account or making a purchase.

(c) You are responsible for maintaining the confidentiality of your account credentials and activities on PustakLab.

3. Orders and Payments

(a) All purchases made on PustakLab are subject to availability.

(b) Prices are displayed in INR and may change without prior notice.

(c) We accept various payment methods. By providing payment details, you confirm that you have the legal right to use the selected payment method.

(d) Orders may be canceled if payment is not received or if fraudulent activity is suspected.

4. Shipping and Delivery

(a) We strive to deliver orders on time, but delivery times may vary based on location and logistics.

(b) Customers are responsible for providing an accurate shipping address. PustakLab is not liable for lost shipments due to incorrect addresses.

(c) Any shipping delays or damages caused by third-party carriers are beyond our control.

5. Returns and Refunds

(a) We accept returns within 7 days of delivery, subject to our return policy(Only replacement).

(b) Refunds are processed based on the original payment method and may take a few business days if applicable .

(c) Items must be in their original condition to qualify for returns.

6. User Conduct

(a) You agree not to engage in unlawful, fraudulent, or abusive activities while using PustakLab.

(b) Posting harmful, offensive, or misleading content is strictly prohibited.

7. Intellectual Property

(a) All content on PustakLab, including text, images, logos, and trademarks, is the property of PustakLab and is protected by intellectual property laws.

(b) You may not use, copy, or distribute our content without permission.

8. Limitation of Liability

(a) PustakLab is not responsible for any indirect, incidental, or consequential damages arising from your use of our services.

(b) We do not guarantee uninterrupted access to our services and are not liable for any technical disruptions.

9. Termination

(a) We reserve the right to suspend or terminate your account if you violate these terms.

(b) You may discontinue using PustakLab at any time.

10. Changes to Terms

(a) We may update these Terms and Conditions from time to time.

(b) Changes will be posted on this page, and continued use of PustakLab signifies your acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@pustaklab.in