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Cancellation policy

Effective Date: 19 March 2025


1. Order Cancellation

(a) Customers may cancel their order only if the cancellation request is made before the order is shipped and packed.

(b) Once an order has been shipped or packed, it cannot be canceled.


2. How to Request a Cancellation

(a) To request a cancellation, contact us at support@pustaklab.in with your order details.

(b) If the order is eligible for cancellation, we will process it, and any payment made will be refunded to the original payment method within [X] business days.


3. Non-Cancelable Orders

(a) Orders that have already been shipped, packed or delivered cannot be canceled.

(b) Digital or downloadable products (if applicable) cannot be canceled once the purchase is completed.


4. Modifications to Orders

(a) If you need to modify your order (e.g., change the shipping address), please contact us before the order is shipped.

(b) Once shipped, no modifications can be made.


5. Contact Us

For any cancellation-related inquiries, please reach out to us at:

Email: verify@pustaklab.in


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