Replacement & Exchange Policy

In case we receive a cancellation e-mail and by that time the order has already been "processed" by the seller, the order cannot be cancelled. Pustaklab.in has the complete right to decide whether an order can be cancelled or not. The customer agrees not to dispute the decision made by Pustaklab.in and accept Pustaklab.in decision regarding cancellation.

Pustaklab.in reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.

 

Office /Stationery Supplies & Books

7 days replacement only.

 

This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.

Please keep the item in its original condition, with outer box or case, accessories, CDs, user manual, warranty cards, scratch cards, and other accompaniments in manufacturer packaging for a successful return pick-up.

However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.